Which of the following key performance indicators (KPIs) is important for a Pizza Hut manager to monitor?

Sales growth is an essential key performance indicator (KPI) for a Pizza Hut manager to monitor because it directly reflects the financial health and success of the restaurant. Tracking sales growth provides insights into how well the restaurant is performing over time, identifying trends in customer preferences, and evaluating the effectiveness of marketing campaigns and promotional strategies.

High sales growth can indicate strong customer engagement and satisfaction, while stagnation or decline may highlight areas that need improvement, such as inventory management, staffing, or customer service. By focusing on this KPI, a manager can make informed decisions to drive better performance, optimize operations, and ultimately increase profitability. This focus on sales helps the manager align team efforts toward achieving overarching business objectives.

While other indicators like employee working hours, equipment maintenance records, and social media engagement are important for operational excellence and customer satisfaction, sales growth serves as a fundamental measure of success that is critical for assessing the overall performance of the business.