True or false: All medium and large boxes should be lined with a crisp insert sheet?

The assertion that all medium and large boxes should be lined with a crisp insert sheet is indeed true. The purpose of using a crisp insert sheet is to enhance the quality of the pizza during its transport. The insert sheet provides support and helps maintain the integrity of the pizza, keeping it from becoming soggy by elevating it slightly above the box floor. This design also allows steam to escape, which helps retain the pizza's desired texture and prevent it from becoming overly moist.

Incorporating a crisp insert sheet is part of maintaining Pizza Hut's standards for food quality and presentation, ensuring that customers receive their orders in the best condition possible.